Claim a Segment of a Purchase Order Line Item

If you order multiple copies of a title but you receive fewer than you ordered, you can claim the copies that you did not receive. To claim a segment of a purchase order line item:

  1. Open the Purchase Order Line Item workform.

    2. Tip:
    Select the segment, and click on the list toolbar.

  2. Right-click the line item segment for which you received less than the total quantity, and select Receive.

    3. The Line Item Segment Receiving dialog box appears.

  3. Type the number of copies received in the Quantity received box.
  4. Click OK to confirm that you want to receive the selected line item segment. If you receive less than the total quantity of copies for the segment, the segment is split. One segment shows the quantity received and the other shows the quantity still on order.
  5. Select Tools > Claim.

    6. A message asks if you are sure you want to claim the items.

  6. Click Yes.

    7. The copies that were not received are claimed, and the Claim workform appears.